499et's Privacy Policy

1 Scope & Applicability

Welcome to 499et. This privacy policy document explains how 499et collects, uses, stores, and protects your personal information. By using our website (499et.org), you agree to the terms of this privacy policy.

We believe you should have full control over your own data. That is why we present this policy clearly and transparently — with no hidden terms or complex legal language. 499et's privacy policy is built in line with international data protection standards, including the principles of GDPR.

2 What Data We Collect

499et collects only the information necessary to provide its services. Collecting unnecessary or excessive data is against our policy.

2.1 Information You Provide Directly

Information you provide directly during registration and while using our services:

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Home address (as part of the KYC process).
• ID document details — national ID card or passport.
• Payment details — Mobile Banking, Nagad, Rocket number, or bank account.

2.2 Automatically Collected Information

When you use the 499et platform, certain information is collected automatically:

• IP address and device type.
• Browser type and operating system.
• Page visit times, clicks, and navigation patterns.
• Gaming activity and transaction history.
• Login and logout times and locations.

2.3 Information from Third Parties

In certain cases, your information may be verified through legitimate third parties such as payment gateways or identity verification agencies. This data is used solely for security and legal compliance purposes.

3 How Your Data Is Used

499et uses your information for the following purposes. Each use has a clear and specific reason:

4 Data Sharing & Disclosure Policy

499et never sells your personal information to third parties. Data is shared only in specific and limited circumstances:

4.1 Permitted Circumstances

• Payment Service Provider: Sharing necessary information with Mobile Banking, Nagad, or your bank to process transactions.
• Regulatory Authority: Sharing information with relevant authorities to meet licensing and legal obligations.
• Identity Verification Provider: Limited data shared with approved third parties for the KYC process.
• Courts or Law Enforcement: Disclosure of data upon a lawful legal directive or court order.
• Fraud Prevention: To relevant authorities in cases involving fraud or financial crime investigations.

4.2 What We Do Not Do

• Sale of your data to advertising companies.
• Sharing data with unauthorized third parties.
• Transferring data without your explicit consent.

5 Data Security Measures

499et uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested and updated.

5.1 Technical Safeguards

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• AES Encryption: Stored sensitive data is encrypted using AES-256.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Server-level protection.
• Regular Security Audits: Regular security audits conducted by third-party experts.

5.2 Administrative Safeguards

• Only authorized personnel have access to personal data.
• All staff receive data protection training.
• Data access logs are maintained and reviewed on a regular basis.
• In the event of a data breach, all relevant parties are notified within 72 hours.

6 Cookies & Tracking Technologies

499et uses cookies and similar technologies on its website and app to help improve your experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and core site functionality. These cannot be disabled.
• Performance Cookies: Helps analyze site speed and performance.
• Functionality Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Anonymous data is collected to understand user behavior.

6.2 Cookie Controls

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some services to not function properly.

7 Your Data Rights

499et believes every user should have full control over their own data. In accordance with international privacy standards, you have the following rights:

8 Data Retention Period

499et does not retain your data longer than necessary for its intended purpose. Even after account closure, certain data may be kept for a legally required period:

• Account Information: For the duration of active account use and 5 years after closure.
• Transaction records: Up to 7 years as required by financial regulations.
• KYC Documents: 5–7 years as required by law.
• Communication records: 2 years for customer service improvement.
• Analytics Data: In anonymized form for up to 2 years.

After the designated retention period, data is securely deleted or anonymized so that you can no longer be identified in any way.

9 Minor Protection

499et strictly refrains from providing services to anyone under 18. Our privacy policy pays special attention to protecting minors.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect data from any minor.
• If a minor is found to have created an account, it will be closed immediately and all related data deleted.
• Parents or guardians who have concerns are welcome to contact support.

10 Policy Changes & Updates

499et may update this privacy policy when necessary. For any significant changes, we will notify you in advance:

• Via a clear notice on the website.
• By sending a notification to your registered email address.
• Via app notifications (where applicable).

Continued use of the platform after an update indicates your acceptance of the revised policy. If you object to any changes, you may request to close your account.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team. We aim to respond promptly and effectively.

We typically respond within 2–3 business days. For urgent matters, please use live chat.